Frequently Asked Questions
Everything you need to know about shopping with M A Y E.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return and exchange policy?
M A Y E accepts returns and exchanges on all unworn items with original tags within 30 days of delivery. Please note that sale items are final sale.
How do I ensure I am ordering the correct size?
We provide a detailed Size Guide on every product page. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Are your materials sustainably sourced?
At M A Y E, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.